Shipping is $8.95 for orders up to $150.00, $14.95 for orders above $150.00 All orders are shipped via USPS Express Mail. Please allow 2-7 days for delivery.
Shipping International When you order a knife from outside the US, shipping is not added to the order. Because the rates are different when shipping to other countries, the amount will be computed and an email will be sent to you with the cost of shipping charges outlined. If you decide to order the knife, a separate PayPal invoice will be sent to you for that amount and your knife will ship upon payment of that invoice. If you decide you do not want the knife because of the cost of shipping, a refund of your purchase price will be made to PayPal. Please note that it takes 3-4 days for the refund to show up in your account according to PayPal. The shipping cost does not include any custom charges your country may add to the cost of the knife upon arrival in your country.
We hope you will be very happy with your purchase from Puukko Cutlery. If you are not for some reason, you may return your purchase for an exchange or refund (minus shipping fees) within fourteen (14) days of receiving your order. The product must be in new, unused condition -- just as you received it -- or the return will not be accepted.
Before Returning an item
Prior to any return, you must contact us either by phone (218-340-2787) or by email (firstname.lastname@example.org) and explain the problem with your product. We will provide additional return information at that time.
Any return must include your name, address and telephone number. Refunds and exchanges are usually completed within 30 days. Refunds will only be made in the same form as the original payment.